Crusty Pixel · Policy
Data & Security
Effective date:
This page describes how Crusty Pixel protects your website and your data. For what we collect and why, see our Privacy Policy. For how data is processed on your behalf, see our Data Processing page.
The short version: we lock the doors. You keep your keys.
Hosting
Your website is hosted on our servers. We manage the server, the software, and the updates — there is nothing for you to install or maintain.
- The server
- The software
- The updates
Encryption
- All traffic to and from crustypixel.com and your website uses HTTPS (TLS encryption).
- All traffic is encrypted (HTTPS). Backups stored away from the server are encrypted at rest.
Access controls
- Access to customer data is limited to the people who need it to operate and support the service.
- Accounts are protected by login credentials. Keep your password private and use a strong, unique password.
- If you connect your own AI key (BYOK), keep that key private — it is your credential with your AI provider.
Backups
We keep regular backups of every website, including copies stored away from the server, for disaster recovery.
AI and your data
When you use the AI builder, the text you provide is sent to our AI provider to generate the requested content. We do not sell your content, and we do not use it to train AI models. If you use your own AI key, your prompts go directly to your AI provider under their terms.
Where your text goes
- YouYour prompt
- Crusty PixelSends the request
- Our AI providerGenerates the content
Included AI: your text goes to our AI provider to generate what you asked for. Not sold. Not used to train models.
What we don't do
- Crusty Pixel does not provide email hosting. If you need email for your domain, use a separate email provider.
- We do not share or sell your personal information to advertisers.
Shared responsibility
We watch our side. You watch yours.
Incident response
If we discover a security incident that affects your data, we will notify you by email without undue delay and describe what happened and what we are doing about it.
Your part
Security is shared. Use a strong password, keep your login details private, and tell us right away if you believe your account has been compromised.
Report a security issue
If you find a security vulnerability, please report it to [email protected] so we can fix it promptly.
Email a report