Privacy Policy.

Information we collect

• Account informationYour name, email address, and any business details you provide when you sign up or contact us.
• Payment informationPayments are processed by Stripe. We do not store your card number. Stripe handles card details directly, and we receive only limited billing information, such as the last four digits of your card and your billing country.
• Content you provideThe text, images, pages, and other material you add to your website, including anything you type into the AI builder.
• AI usage dataHow much of your monthly AI allowance you have used, so we can enforce plan limits and show you your usage.
• Technical informationYour IP address, browser type, device information, and pages visited, collected in server logs to operate and secure the service.
• CookiesWe use one cookie, to keep you signed in. We don’t use advertising or tracking cookies.

How we use your information

• To provide, operate, and maintain the service, including building, hosting, and editing your website.
• To process payments and manage your subscription.
• To measure AI usage against your plan allowance.
• To respond to your messages and support requests.
• To protect the service from abuse, fraud, and security threats.
• To comply with legal obligations.

We do not sell your personal information, and we do not use your website content to train AI models.

How we share your information

We don’t sell your personal information. We share it only with the service providers that help us run Crusty Pixel, and only as much as each one needs:

• Stripe, Inc., to process your payments and manage your subscription.
• Hosting and network security providers, to store your website, serve it to visitors and keep it secure.
• An email delivery provider, to send you account and service emails.
• AI model providers, to turn the text you give the AI builder into website content. If you use your own AI key, your requests go directly to your AI provider under its terms.

Each provider is bound by confidentiality and data protection terms. A current list of our service providers is available on request: email support.

We may also share information when the law requires it, or to protect the rights, property or safety of Crusty Pixel, our customers or others.

Data retention

Your rights and choices

• You can access, correct, or delete your account information by contacting us.
• On Megapixel and Gigapixel, you can download a backup of your website from your account at any time. On any plan, email us and we’ll send you a copy.
• You can ask us to delete your account and its content.
• You can opt out of non-essential emails at any time.

Contact us at [email protected] to exercise any of these rights.

Security

We protect your information with HTTPS encryption, access controls, and regular backups. See our Data & Security page for details. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Children

Crusty Pixel is intended for adults and businesses. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. If we make a material change, we will notify you by email or by posting a notice on our website. Continued use of the service after a change means you accept the updated policy.